Terms of use

1. Who we are

Coach Search is operated by The Coaching Academy Ltd, a company registered in England & Wales. References to "we", "us" and "our" mean The Coaching Academy Ltd. References to "Coach Search", "the directory" or "the service" mean the website at www.coach-search.co.uk and any directly associated services.

2. Using Coach Search as a client

Coach Search is free for individuals looking for a coach. By using the directory you agree to:

• Provide accurate information when contacting coaches.
• Use the contact and matching forms only to seek coaching for yourself or someone you have authority to act for.
• Not use the directory to send unsolicited marketing, spam, or any unlawful content.

Coach Search does not provide coaching itself. Any coaching engagement is a contract directly between you and the coach you choose; we are not party to it.

3. Listing as a coach

If you list a coaching practice on Coach Search you agree to:

• Be a working coach with the experience and qualifications you describe on your profile.
• Comply with the published code of ethics of any professional body you cite (e.g. ICF, AC, EMCC).
• Respond to client enquiries you receive through Coach Search in a reasonable time, or remove your listing.
• Keep your profile accurate, including pricing, availability and contact details.
• Not use Coach Search to advertise services other than coaching, or to harvest contact details for any other purpose.

We may remove a listing at our discretion if we have reasonable cause to believe these terms have been breached.

4. Subscription & payment

Coach listings are paid as either a monthly subscription (£9/month) or a yearly subscription (£99/year), unless granted a complimentary listing under section 5. Subscriptions are processed by Stripe; we do not store card details.

Subscriptions renew automatically until cancelled. You can cancel at any time from your billing dashboard. Cancellation takes effect at the end of the period already paid for.

5. Promotional and complimentary codes

From time to time we issue codes that grant a complimentary listing for a defined period (typically 12 months). Codes are issued at our sole discretion in connection with specific promotions or partnerships. They are not available on request, are not transferable, and have no cash value. Once a complimentary period ends, continuing to be listed requires a paid subscription at standard rates.

6. Content you provide

You retain ownership of the words, images and other content you submit to Coach Search. By submitting it you grant us a non-exclusive, royalty-free licence to display, reformat and distribute it as part of the directory and any related marketing of Coach Search.

7. Liability

Coach Search is provided on an "as is" basis. We do not warrant the accuracy of any individual coach listing, and we are not responsible for the conduct, advice or outcomes of any coaching engagement booked via the directory. Nothing in these terms limits liability that cannot lawfully be limited.

8. Changes to these terms

We may update these terms from time to time. Material changes will be notified by email to coaches with active listings, and posted on this page with a fresh "Last updated" date.

9. Contact

Questions about these terms: hello@coach-search.co.uk.